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March 17, 2023

PBA Season 46 Cancelled Games (January 5-9, 2022) And Refund Process

THE Philippine Basketball Association has postponed all scheduled games this week (which is recently declared as cancelled for ticketed audience) until it hears from the Games and Amusements Board (GAB) allowing the league to continue its tournament. The league has already sent a letter to GAB on Monday and hopes to get a reply within a few days. Besides the GAB, the PBA also needs the approval of Local Government Units (LGUs) allowing it to hold the games. Should the GAB allow the PBA to go ahead, a nod from the LGUs are still needed before it could conduct the games. Metro Manila has been placed under Alert Level 3 following the sudden surge of COVID-19 cases just after Christmas.

Before the latest surge of COVID-19 cases, the PBA has already been allowed a 50% percent capacity crowd at the SMART Araneta Coliseum. Its Christmas Day double header that featured games between NLEX and Phoenix and Ginebra vs. Magnolia drew a crowd of 4,843.
- source: (https://bit.ly/3qh0wwM)

In line with this, please be informed that games scheduled from January 5 to 9, 2022 were valid for refund.

Please see below guidelines for references.

  • For ONLINE PURCHASES, amount will be reverted to the credit/debit card used upon purchase. Cannot be refunded by cash or deposited to a different credit/debit card.
  • For Box Office/SM TicketNet Outlets purchases, kindly surrender the physical ticket/s and present a valid ID on or before February 28, 2022 at the TicketNet Box Office located at the Yellow Gate of Smart Araneta Coliseum between 10:00AM to 5:00PM, Monday – Friday except holidays.

You will be receiving an email confirmation (at the email address used in purchasing the ticket/s)
once the refund has been initiated in the system. Upon refund, amount will reflect to your account after 4-5 billing cycles. Should you experience further delay, kindly follow up to your issuing bank.

NOTE: Deadline of refund will be until FEB 28, 2022 only.